Privacy
Contact
September Child Agency manages the information used for model representation and bookings. Contact info@septemberchild.dk about privacy, access, correction, withdrawal of consent or deletion. Please identify the relevant model or booking without sending bank details or identity documents in your first message.
Information and purposes
The agency uses model profiles, photographs, measurements, guardian contact details and availability to arrange representation and bookings. Booking, payment and invoice records support administration and accounting. Each purpose requires an applicable legal basis; an uploaded photograph or an account does not by itself establish consent for every use.
Public model profiles contain selected portfolio information. Guardian contact details, banking information and private documents belong in restricted workspaces. Client requests include the details and selected models entered in the request form.
Services and access
Cloudflare hosts and protects the website. Supabase provides sign-in, database and private file storage. Authorised agency staff, guardians and clients receive access according to their roles. When enabled, Cloudflare Turnstile helps detect automated abuse on public forms.
Enabled OpenAI-powered features may send OpenAI the information needed for the task. Examples include a receipt image for online receipt scanning, staff text or dictation, selected model measurement values for a measurement check, and relevant parts of an agency email or brand enquiry with limited case context to help staff review or draft a reply. Local receipt scanning processes the file on your device. Please keep unrelated personal information out of receipts and notes.
Retention and review
Information is reviewed by purpose and by its relationship to active bookings, payments and required records. Archiving a model does not by itself delete their information. Deletion requests require review of outstanding obligations and any records that must be retained. Private-file cleanup checks current references, holds and backups before deletion.
Your rights
You may ask for access, correction, deletion, restriction or portability where applicable, and object to processing where applicable. Consent may be withdrawn for future processing; this does not affect earlier lawful processing. Copyright and licence terms do not remove these rights. You may contact the Danish Data Protection Agency (Datatilsynet) if you wish to complain.
Browser storage
The app uses browser storage for sign-in, security, preferences and temporary working data. Sign out when you finish on a shared device. A local installation can retain its own business data on that device.
When website analytics is available, we ask for your consent before collecting it. You can accept or reject analytics in the same panel. Open Analytics preferences to change your choice or withdraw consent at any time. Your choice does not affect access to the site, forms or bookings. The browser remembers your analytics choice for up to 180 days.
Optional website analytics
If you allow analytics, we measure how public pages are used and how well they work. We collect page categories, which public model profiles are opened, limited interactions such as casting list actions, broad device and referral categories, and site performance measurements. A random identifier groups activity in this browser for up to 30 minutes. Those event records are pseudonymous. The analytics system does not collect text entered in forms, private links, or activity in staff, family or client workspaces.
When available, you can separately allow network and area estimates. We use information from Cloudflare to group consenting visits into selected broad areas or network categories. These estimates can be inaccurate, for example when a network is shared or a VPN is used. A network group does not identify an individual or confirm which company someone works for. We keep only group counts and show results only when enough visits are available.
A separate optional setting lets us sample a public journey timeline. This stores pseudonymous records of public page categories, a limited set of action labels and approximate time between actions. It excludes application pages, private pages, names, form entries, page text, photographs and screen recordings.
When business role reporting is enabled, authorised staff may group verified business enquiries by the role the enquirer already shared. We keep those statistics separate from website browsing.
We retain individual analytics event records and separate business role reporting records for up to 30 days, and sampled timelines for up to 7 days. Grouped statistics and reports are kept for up to 13 months. Authorised agency staff use these statistics to review and improve the public website. Monthly website recommendations use grouped statistics within our analytics system. Website analytics and monthly website reports are not sent to OpenAI.